Application not start after upgrade process to 8.1.1.11 with IRM. (Doc ID 1609625.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Financial Services CRM - Version 8.1.1.11 [IP2013] to 8.1.1.11.17 [IP2013] [Release V8]
Information in this document applies to any platform.

Symptoms

On :  8.1.1.11 SIA [23030] version, Configuration - General

The customer are trying to patch our DEV server (8.1.1.9) with 8.1.1.11 with IRM. The upgrade wizard ran successfully but the application does not come up afterwards. The error thrown is "SBL-DAT-00383: Field '<?>' is defined more than once in business component definition '<?>'." but there is no duplicate fields in the BC. They have gone through the document - "After Upgrade, Logging into to Siebel fails with SBL-DAT-00383, Field is Defined More Than Once in Business Component Definition, but there are no Duplicate Fields? (Doc ID 1536168.1)" which says to validate the BC and correct the severe errors which could fix the issues but it has not for them.

ERROR
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"SBL-DAT-00383: Field '<?>' is defined more than once in business component definition '<?>'."

Warning 2 0000000252b12b94:0 2013-12-18 09:48:16 (query.cpp (14659)) SBL-DAT-00354: The query could not be run because the criteria for field '<?>' contained an invalid arithmetic expression.  Please ensure that the search criteria is correctly formatted.

SBL-DAT-00452: Join in business component definition 'Contact' has source fields that come from tables 'Position Join' and 'S_CONTACT'



BUSINESS IMPACT
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The issue has the following business impact:
The customer could not start application after upgrade process IRM.

Cause

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