OpenUI: Tree applet for Relationship Hierarchy not Displayed in IE9
Last updated on MARCH 02, 2017
Applies to:Siebel CRM - Version 22.214.171.124  and later
Information in this document applies to any platform.
When navigating to the Relationship Hierarchy view for Account records, the Tree applet is not displayed. It works fine for other browsers such as Chrome, FireFox, and other versions of IE.
- Enable OpenUI
- Navigate to the view: Accounts > Relationship Hierarchy
- The tree applet is NOT displayed in IE9, but using another browser it is displayed correctly.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms