OpenUI: Tree applet for Relationship Hierarchy not Displayed in IE9 (Doc ID 1609892.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.9 [23016] and later
Information in this document applies to any platform.

Symptoms

 

When navigating to the Relationship Hierarchy view for Account records, the Tree applet is not displayed. It works fine for other browsers such as Chrome, FireFox, and other versions of IE.

To reproduce:
- Enable OpenUI
- Navigate to the view: Accounts > Relationship Hierarchy
- The tree applet is NOT displayed in IE9, but using another browser it is displayed correctly.

Cause

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