OpenUI : HTML Email Editor Not Able The Change The Color Of Text In RTC Embedded Fields. (Doc ID 1610392.1)

Last updated on AUGUST 30, 2016

Applies to:

Siebel Email Response - Version 8.1.1.10 [23021] and later
Siebel eCommunications eMail Response - Version 8.1.1.11.14 [IP2013] to 8.1.1.11.14 [IP2013] [Release V8]
Information in this document applies to any platform.

Symptoms

When using the HTML Email editor in OpenUI, then highlighting some text, then changing the color of the text, the color does not change.
It is necessary to make the change of color twice in succession, for it to work.
This behavior can be seen using both IE9 and also Chrome browsers..

Cause

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