Last updated on MARCH 02, 2017
Applies to:Siebel eConfigurator - Version 126.96.36.199 SIA  and later
Siebel Bulk Order Capture - Version 188.8.131.52 SIA  and later
Information in this document applies to any platform.
Customer has poor perfomance when they launch bulk requests via import of csv files.
Checking the logfiles it seemed to hang on following lines:
Execution of 'Consolidate Actions - To Process' WF step of WF 'ABO Bulk Request - Inclusive Process Action Sub-Process Workflow':
CchMgrLog CchMgrAcsInfo 4 0000002451d62db4:0 2013-07-08 16:52:27 Item
[DELTA_ACTION_CODE.DO.ENU] is in cache [LOV].
CchMgrLog CchMgrAcsInfo 4 0000002451d62db4:0 2013-07-08 16:54:44 Accesses
item [DELTA_ACTION_CODE.0-R9NH.ENU] in cache [LOV]
Customer cannot find an explanation for this time gap. Bulk requests are generated without offering a product path for child items with action codes of Delete or Modify.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms