Provide Options to User when User Navigates Away from a Task Based UI Task and Implicitly Pauses a Task (Doc ID 1611193.1)

Last updated on APRIL 26, 2017

Applies to:

Siebel CRM - Version 8.0 SIA [20405] and later
Information in this document applies to any platform.

Goal

When a user navigates away from a TBUI Task, this causes it to be paused.

A popup message informs the user of this and the user must click the OK button.

Questions posed to Oracle Support:
1.  Is it possible to give the user the option of cancelling the task at this point?
2.  Can the pop up for this be disabled, so that users do not have to click OK?
 

Solution

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