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Applet_ChangeFieldValue Not Fired In Open UI List Applet (Doc ID 1611212.1)

Last updated on APRIL 15, 2021

Applies to:

Siebel Call Center - Version 8.1.1.11 [IP2013] and later
Siebel Tools - Version 15.0 [IP2015] to 15.4 [IP2015] [Release V15]
Siebel Tools - Version 8.1.1.14 [IP2014] to 8.1.1.14.10 [IP2014] [Release V8]
Information in this document applies to any platform.

Symptoms

When using Open UI, the Applet_ChangeFieldValue event in Siebel Browser Scripting is not firing for fields modified in a List Applet. It is firing when using HI.

Below Test Case is created in 8.1.1.11 and issue is reproduced when using a List Applet, but not when using a Form Applet.

Add the following to both Service Request Detail Applet and to Service Request Activity List Applet

  3. Identify Fields "Description" and "Abstract" -> Set "Immediate Post Changes" = TRUE for "Abstract"
  4. Compile locked projects.
  5. Clear the Browser Cache/Cookies/Session.
  6. Run command genbscript as explained here: Generating Browser Scripts - https://docs.oracle.com/cd/E05553_01/books/ConfigApps/ConfigApps_Overview40.html
  7. Log into the Application and go to Service Request > My Service Requests - used Chrome.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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