Applet_ChangeFieldValue Not Fired In Open UI List Applet
(Doc ID 1611212.1)
Last updated on APRIL 15, 2021
Applies to:
Siebel Call Center - Version 8.1.1.11 [IP2013] and laterSiebel Tools - Version 15.0 [IP2015] to 15.4 [IP2015] [Release V15]
Siebel Tools - Version 8.1.1.14 [IP2014] to 8.1.1.14.10 [IP2014] [Release V8]
Information in this document applies to any platform.
Symptoms
When using Open UI, the Applet_ChangeFieldValue event in Siebel Browser Scripting is not firing for fields modified in a List Applet. It is firing when using HI.
Below Test Case is created in 8.1.1.11 and issue is reproduced when using a List Applet, but not when using a Form Applet.
Add the following to both Service Request Detail Applet and to Service Request Activity List Applet
3. Identify Fields "Description" and "Abstract" -> Set "Immediate Post Changes" = TRUE for "Abstract"
4. Compile locked projects.
5. Clear the Browser Cache/Cookies/Session.
6. Run command genbscript as explained here: Generating Browser Scripts - https://docs.oracle.com/cd/E05553_01/books/ConfigApps/ConfigApps_Overview40.html
7. Log into the Application and go to Service Request > My Service Requests - used Chrome.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |