Siebel Open UI Calendar Popup Not Coming Up In Subject --> Visit View (Doc ID 1612737.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.
Checked for relevance on 09-Dec-15

Symptoms

We are facing an issue in Subject-Visits screen, Completed Date field in Open UI.

Issue description:

If there are more than one Visit records, and we enter the completed date for the first record and step off and try to enter the completed date for the next record, the calendar pop up does not display.
Note: The calendar pop up displays only once we refresh the application browser.

We have a custom script on Visit Plan BC. When we inactivate this method "SetSubjectFirstVisitDateStatus" in the script, the issue is not observed.
This is observed only in Siebel Open UI and not HI.

Cause

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