My Oracle Support Banner

Siebel Open UI Calendar Popup Not Coming Up In Subject --> Visit View (Doc ID 1612737.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.
Checked for relevance on 09-Dec-15

Symptoms

We are facing an issue in Subject-Visits screen, Completed Date field in Open UI.

Issue description:

If there are more than one Visit records, and we enter the completed date for the first record and step off and try to enter the completed date for the next record, the calendar pop up does not display.
Note: The calendar pop up displays only once we refresh the application browser.

We have a custom script on Visit Plan BC. When we inactivate this method "SetSubjectFirstVisitDateStatus" in the script, the issue is not observed.
This is observed only in Siebel Open UI and not HI.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.