Blank Screen After Login Using Siebel Open UI After Upgrade To 8.1.1.11 or Later Versions (Doc ID 1612804.1)

Last updated on JULY 28, 2017

Applies to:

Siebel CRM - Version 8.1.1.9 [23016] to 8.1.1.11 [IP2013] [Release V8]
Information in this document applies to any platform.

Symptoms

After upgrade to Siebel 8.1.1.11 from Siebel 8.1.1.10,  Incremental Repository Merge(IRM) was performed.After a Full Compile of the upgrade repository the HI object manager works fine,
but when using the OpenUI enabled object manager browser console errors are noticed  after the Login Page and the screen remains blank:

Message: Object expected
Line: 38
Char: 799
Code: 0
URI: http://10.195.13.172:8085/echannelcgui_enu/23030/scripts/siebel/navctrlmngr.js?_scb=

The application worked fine using OpenUI object manager in Siebel 8.1.1.10.

 

Changes

 

Cause

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