IHelp: Security Messages Calling IHelp Designer With Java 7u45 (Doc ID 1613524.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Finance CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Goal

After we patched to Siebel 8.1.1.10 and Java 7u45, we are getting error messages regarding security of the Java plugin when we launch iHelp Designer

As per information on http://www.oracle.com/technetwork/java/javase/tech/java-code-signing-1915323.html#60
the Java plugins have to be signed by the manufacturer in the future.

As the Java-PlugIns „SiebelFlowChart.jar“ and „SiebelShared.jar“ are delivered within the Siebel packets, these should be signed by Oracle as the manufacturer/provider – due to the new requirements for Java 7u47 this is imperatively necessary.
We would therefore like to ask you to deliver the relevant signed files or send instructions on how this signing can be done.

Error messages in in Java-Log-File:
network: no certification info for signed jar file: https://blb-ap00.cirquent.blb.de/blb_siebel_crm_deu/23012/applets/SiebelFlowChart.jar
Missing Application-Name: manifest attribute for: https://blb-ap00.cirquent.blb.de/blb_siebel_crm_deu/23012/applets/SiebelShared.jar
Missing Permissions manifest attribute for: https://blb-ap00.cirquent.blb.de/blb_siebel_crm_deu/23012/applets/SiebelShared.jar
Missing Codebase manifest attribute for: https://blb-ap00.cirquent.blb.de/blb_siebel_crm_deu/23012/applets/SiebelShared.jar

Note: the users are not allowed to change the security settings in IE - these are due to the security requirements of the business.
 

Solution

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