My Oracle Support Banner

Expiring Loyalty Accruals Creates Redemption Record Without Transaction Id Populated (Doc ID 1614404.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel Loyalty Engine - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

When accruals are expired using the "Expire Points" button, it updates the "Used Value" on the accrual and a redemption record with Type = Expired is created, but this record does not have the TXN_ID populated.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.