Expiring Loyalty Accruals Creates Redemption Record Without Transaction Id Populated

(Doc ID 1614404.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Loyalty Engine - Version [23021] and later
Information in this document applies to any platform.


When accruals are expired using the "Expire Points" button, it updates the "Used Value" on the accrual and a redemption record with Type = Expired is created, but this record does not have the TXN_ID populated.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms