Smart Script Complex Branching Issues On 22.214.171.124 Version
(Doc ID 1614440.1)
Last updated on FEBRUARY 13, 2019
Applies to:Siebel SmartScript - Version 126.96.36.199 SIA  and later
Information in this document applies to any platform.
It is required that all SmartScript answers can be configured to be saved to the generic save answer table, stored in business component Call Script Runs and Call Script Run Answers.
Where conditional branches exist between two questions, then answers after the branch are not saved.
This behavior arises in the following circumstances:
Complex branching is being used where:
- the question has a default Answer Control, and accepts string input
- the question has defined answers, each with a different branch to a later question
- the question has code on Question_PreBranch, where the string answer is evaluated, before the branch is decided upon, and the function Answer set appropriately
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