Errors SBL-DAT-00403 and SBL-DAT-60236 in Administration - Server Management in Open UI (Doc ID 1614604.1)

Last updated on SEPTEMBER 13, 2016

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] to 8.1.1.10 [23021] [Release V8]
Siebel CRM - Version 8.2.2.3 SIA [23021] to 8.2.2.3 SIA [23021] [Release V8]
Information in this document applies to any platform.

Symptoms

On : 8.1.1.10 [23021] version, Client Functionality

When attempting to query via Administration - Server Management > Enterprises > Components via Open UI the following error occurs.

ERROR
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[1]The query could not be run because there is an invalid character in the field 'State'. Please ensure that the value in the field is formatted correctly with only valid characters. Missing quotes around the search criteria or unnecessary punctuation will often cause an error.(SBL-DAT-00403)
[2]Expression does not match any Siebel query language grammar rules. Unexpected token '>' found at or near location 14.(SBL-DAT-60236)



STEPS
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The issue can be reproduced at will with the following steps:
1. Install 8.1.1.10 with QF0002049 and QF0102005
2. Open a Siebel application in Open UI mode
3. Go to Administration - Server Management > Enterprises > Components
4. Run a query for component = Batch* or Workflow* and you will see the error.

Cause

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