Unable to make the Applet Layout Wider with Siebel Tools 8.1, Windows 7 and IE8. (Doc ID 1615044.1)

Last updated on APRIL 18, 2014

Applies to:

Siebel Tools - Version 8.1.1.1 SIA [21211] to 8.1.1.11 SIA [23030] [Release V8]
Information in this document applies to any platform.

Goal

Recently, we upgraded all of the operating systems for PCs from Windows XP to Windows 7.  There we encounter the bug in Siebel Tools of being unable to extend the width of a Form Applet.

We open the Form Applet in "Edit Web Layout", try to re-size the applet by selecting the applet's right border and dragging it to the right, but the applet canvas or right border is locked. Because of this, we can not add more controls to the Form Applet.

We tried to use a temporary work around to install IE7 in developer's machine to re-size the canvas. As we have upgraded to Windows 7, we also had to upgrade to IE8. Windows 7 does not support IE7.  So, we can not install IE7 in our developer's machine.
Is there another workaround for this bug with Siebel Tools and IE8?  IE7 is not available on all of the operating systems that Siebel Tools 8.1.1.11 supports.

Solution

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