How to disable the X button for Send Communication Applet when user click F9
(Doc ID 1616571.1)
Last updated on FEBRUARY 10, 2020
Applies to:Siebel CRM - Version 22.214.171.124  to 19.9 [Release V8 to V17]
Information in this document applies to any platform.
How to avoid user click on X button to close the Send Communication Applet, since the Email - Outbound activity does not get deleted in this scenario leaving a dummy Email - Outbound activity?
User can use Cancel button to close the applet that also delete the Email - Outbound activity, but when using X button it does not delete the activity.
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