8.1.1.11 GetService Does Not Work In Browser Scripts (Doc ID 1617023.1)

Last updated on JANUARY 17, 2017

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.
""CHECKED FOR RELEVANCE ON 27-JUL-2015""

Symptoms

ISSUE CLARIFICATION
====================

PROBLEM DESCRIPTION
--------------------------------------
Customer using GetService in browser script, but is not working.

BUSINESS IMPACT
-----------------------------
Not given

SEQUENCE OF STEPS
--------------------------------
Not given.
 
WHAT IS WORKING
---------------------------
Nothing

ERROR MESSAGES/EXPECTED BEHAVIOR
----------------------------------------------------------
GenericLog GenericError 1 0000000252d01c30:0 2014-01-10 14:59:53 Invocation of RB Baseline Management VBC::ExcelLoadDataOUI is not allowed.
ProcessRequest ProcessRequestDetail 4 0000000252d01c30:0 2014-01-10 14:59:53 SWE Frame Manager - Invoke Service Method: service=RB Baseline Management VBC; method=ExcelLoadDataOUI
GenericLog GenericError 1 0000000252d01c30:0 2014-01-10 14:59:53 Invocation of RB Baseline Management VBC::ExcelLoadDataOUI is not allowed.
ObjMgrLog Error 1 0000000252d01c30:0 2014-01-10 14:59:53 (swefrmgr.cpp (3603)) SBL-UIF-00275: Cannot get service: RB Baseline Management VBC.

ENVIRONMENT
-----------------------
The current version used: 8.1.1.11. Issue occurs with customize .srf.

Cause

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