CTI Genesys ObtainUIFocus Method Doesn't Work for OpenView
Last updated on OCTOBER 06, 2015
Applies to:Siebel CTI - Version 22.214.171.124 SIA to 8.1  [Release V8]
Information in this document applies to any platform.
The loss of functionality
No screen pop
The sequence of events
1 call come in
2 popscreen not happening
What about the system has recently changed?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms