CTI Genesys ObtainUIFocus Method Doesn't Work for OpenView
Last updated on OCTOBER 06, 2015
Applies to:Siebel CTI - Version 184.108.40.206 SIA to 8.1  [Release V8]
Information in this document applies to any platform.
The loss of functionality
No screen pop
The sequence of events
1 call come in
2 popscreen not happening
What about the system has recently changed?
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