InOpen UI Navigating to Employee List View Throws Error SBL-DBC-00104 and ORA-24345 (Doc ID 1618175.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Financial Services CRM - Version 8.1.1.11 [IP2013] and later
Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

Error when accessing Employee List View in Open UI
 
ERRORS
SBL-DBC-00104: Error retrieving next record from the database.
ORA-24345: A Truncation or null fetch error occurred

 
Reproduction Steps:
1. Start application in Open UI
2. Go to Employee List View
=> Error: SBL-DBC-00104: Error retrieving next record from the database.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms