Is IRM Needed for Upgrading to IP2013 (Doc ID 1618410.1)

Last updated on JUNE 29, 2017

Applies to:

Siebel Call Center - Version 8.1.1.9 [23016] and later
Information in this document applies to any platform.

Goal

Is IRM  needed for the upgrade paths below

1 - 8.1.1.9 SIA to 8.1.1.11 SIA
2 - 8.1.1.10 SIA to 8.1.11 SIA
 

Solution

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