AIA Product MDM PIP : Promotion Sync : Include Optional Item (Default Cardinality = 0) does not appear in Siebel (Doc ID 1619216.1)

Last updated on JULY 20, 2016

Applies to:

Oracle Product Master Data Management Integration Base Pack - Version 11.1 to 11.2 [Release 11.1 to 11.2]
Siebel CRM - Version 8.1.1.7 SIA [21238] to 8.2.2.1 SIA[23012] [Release V8]
Information in this document applies to any platform.

Symptoms

AIA 11.1

Promotion Structure :

Test_051_Promo   ---> Promotion Bundle
   Test_051_Service   ---> Service Bundle (Root Product)
        Test_030_MP_OG   ---> Item Catalog Category (Relationship )
             Test_030_MP1      ----> Optional Product (Domain Product)
             Test_030_MP2      ----> Product to be excluded   

1. Exclude Test_030_MP_2 in PIM Workbench
2. Set Override value of Default Cardinality for Test_030_MP1 as 0, so that it is included in Siebel as optional item.
3. Sync the Promotion Bundle to Siebel
4. Both items are not synced to Siebel , they do not appear under Administration - Product > Product Promotion view.

Expected behavior :-

Only the excluded item (Test_030_MP2) should not appear in Promotion Structure in Siebel.
The item Test_030_MP1 with Default Cardinality = 0 should get created in Siebel.

Expected Promotion Structure in Siebel :-

Test_051_Promo
    Test_051_Service
         Test_030_MP_OG
              Test_030_MP1(Override value “0”)

Actual Behavior :-

Both Test_030_MP2 and Test_030_MP1 does not get created in Siebel

Actual Promotion structure in Siebel:-

Test_051_Promo
     Test_051_Service
         Test_030_MP_OG


Cause

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