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FileCopy method does not work with Japanese file name (Doc ID 1620411.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Siebel Financial Services CRM - Version [23016] and later
Information in this document applies to any platform.


If Siebel Server's OS locale is not Japanese, FileCopy method does not work with a file which has Japanese characters in the file name. It generates the following the error:

Siebel VB runtime error 53 occurred at line 11 in procedure 'Service_PreInvokeMethod' of Service [001_bs]:
File 'c:\テスト.txt' not found(SBL-SCR-00156)


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