Applying QF0002039 on gateway server fails with error (Doc ID 1620551.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

When attempting to apply QF0002039 on Siebel 8.1.1.10 it fails.

The gateway and Siebel server were on seperate machine. QF0002039 was successfully applied on all the Siebel servers but it fails while applying it on gateway server.


ERROR
-----------------------
Running prerequisite checks...
Patch 81110230210002039: Optional component(s) missing : [ ses.siebel, 8.1.1.10.0 ]
Prerequisite check "CheckApplicable" failed.
The details are:
Patch "81110230210002039" is a no-op patch.



Cause

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