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8.1.1.11 Open UI- Clicking "Save Template" Button After Uploading Template Deletes Contents of HTML Email Template (Doc ID 1621324.1)

Last updated on FEBRUARY 01, 2019

Applies to:

Siebel Marketing - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11 SIA [23030] version, System Admin

Seeing following issue in Open UI application (ActiveX application is working as expected):

Uploading an HTML email template to a treatment, html file looked fine in the HTML editor, clicked "Save Template" button, all contents in the HTML editor disappears.

The physical HTML template file becomes empty




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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