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8.1.1.11 Open UI- Clicking "Save Template" Button After Uploading Template Deletes Contents of HTML Email Template (Doc ID 1621324.1)

Last updated on MARCH 01, 2018

Applies to:

Siebel Marketing - Version 8.1.1.11 [23030] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11 SIA [23030] version, System Admin

Seeing following issue in Open UI application (ActiveX application is working as expected):

Uploading an HTML email template to a treatment, html file looked fine in the HTML editor, clicked "Save Template" button, all contents in the HTML editor disappears.

The physical HTML template file becomes empty




Cause

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