My Oracle Support Banner

SBL-SSM-00044: Virtual host is invalid - is this a benign error? (Doc ID 1621388.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Siebel Server Extensions for UNIX - Version 8.0.0.9 SIA[20433] and later
Information in this document applies to any platform.

Symptoms

Apparent Intermittent system unavailability on a specific siebel server on load-balanced setup.

Below is the relevant snipped of the SWSE log file:

 

ProcessPluginState ProcessPluginStateInfo 3 0000000452e95026:0 2014-01-30 01:05:28 5398: [SWSE] Initialized application "/ecommunications_enu1/" (URI "/ecommunications_enu1/").
ProcessPluginRequest ProcessPluginRequestDetail 4 0000000452e95026:0 2014-01-30 01:05:28 5398: [SWSE] Found session ID !5.89040.a00019.52e99747 from request cookie.
GenericLog GenericError 1 0000000452e95026:0 2014-01-30 01:05:28 (ssmsismgr.cpp (771) err=3670060 sys=0) SBL-SSM-00044: Virtual host is invalid.

SessMgr SessMgrGeneric 4 0000000452e95026:0 2014-01-30 01:05:28 5398: [SESSMGR] conn 0x30043718: found error code (3670029), error info (NULL)
SisnapiLayerLog Trace 3 0000000452e95026:0 2014-01-30 01:05:28 5398: [SISNAPI]: releasing connection (0x302b4788), refCount = 0
GenericLog GenericError 1 0000000452e95026:0 2014-01-30 01:05:28 (ssmsismgr.cpp (1708) err=3670022 sys=0) SBL-SSM-00006: Error while sending message to server.
ObjMgrSessionLog Error 1 0000000452e95026:0 2014-01-30 01:05:28 CSSUModel::InvokeSrvcMethod - Failed with Error=10879179 for service=Web Engine Interface, method=Request
ProcessPluginRequest ProcessPluginRequestError 1 0000000452e95026:0 2014-01-30 01:05:28 5398: [SWSE] Error invoking service method 10879179
ProcessPluginRequest ProcessPluginRequestError 1 0000000452e95026:0 2014-01-30 01:05:28 5398: [SWSE] Error Message 0 : error 10879179 : Not connected to the server.
SBL-SSM-00006: Error while sending message to server.
ProcessPluginRequest ProcessPluginRequestDetail 4 0000000452e95026:0 2014-01-30 01:05:28 5398: [SWSE] InvokeSrvcMethod Timing: 0.02092 seconds
ProcessPluginState ProcessPluginStateError 1 0000000452e95026:0 2014-01-30 01:05:28 5398: [SWSE] Invoke service method failed.
ProcessPluginState ProcessPluginStateDetail 4 0000000452e95026:0 2014-01-30 01:05:28 5398: [SWSE] Closing Session : siebel.TCPIP.None.None://crmpr99a:2321/ENTPROD/ecommunications_enu1/!5.89040.a00019.52e99747 ....
GenericLog GenericError 1 0000000452e95026:0 2014-01-30 01:05:28 (ssmsismgr.cpp (771) err=3670060 sys=0) SBL-SSM-00044: Virtual host is invalid.

SessMgr SessMgrGeneric 4 0000000452e95026:0 2014-01-30 01:05:28 5398: [SESSMGR] conn 0x30043718: found error code (3670029), error info (NULL)
SisnapiLayerLog Trace 3 0000000452e95026:0 2014-01-30 01:05:28 5398: [SISNAPI]: releasing connection (0x302b4788), refCount = 0
GenericLog GenericError 1 0000000452e95026:0 2014-01-30 01:05:28 (ssmsismgr.cpp (1708) err=3670022 sys=0) SBL-SSM-00006: Error while sending message to server.
GenericLog GenericError 1 0000000452e95026:0 2014-01-30 01:05:28 (ssmsismgr.cpp (771) err=3670060 sys=0) SBL-SSM-00044: Virtual host is invalid.

SessMgr SessMgrGeneric 4 0000000452e95026:0 2014-01-30 01:05:28 5398: [SESSMGR] conn 0x30043718: found error code (3670029), error info (NULL)
SisnapiLayerLog Trace 3 0000000452e95026:0 2014-01-30 01:05:28 5398: [SISNAPI]: releasing connection (0x302b4788), refCount = 0
ProcessPluginState ProcessPluginStateDetail 4 0000000452e95026:0 2014-01-30 01:05:28 5398: [SWSE] Closing Session : siebel.TCPIP.None.None://crmpr99a:2321/ENTPROD/ecommunications_enu1/!5.89040.a00019.52e99747 Lifespan : 0.0000
ProcessPluginState ProcessPluginStateDetail 4 0000000452e95026:0 2014-01-30 01:05:28 5398: [SWSE] CloseSession Timing: 0.00000 seconds
ProcessPluginRequest ProcessPluginRequestError 1 0000000452e95026:0 2014-01-30 01:05:28 5398: [SWSE] Set Error Response (Session: Error: 10879179 Message: Not connected to the server.
SBL-SSM-00006: Error while sending message to server.)
ProcessPluginRequest ProcessPluginRequestDetail 4 0000000452e95026:0 2014-01-30 01:05:28 5398: [SWSE] Total Request Handling Timing : 0.02504 seconds
ProcessPluginState ProcessPluginStateDetail 4 0000000552e95026:0 2014-01-30 01:05:31 6169: [SWSE] User : anonuser Attempting to open a session ...
SessMgr ConnOpen 3 0000000552e95026:0 2014-01-30 01:05:31 6169: [SESSMGR] Open(siebel.TCPIP.None.None://crmpr99a:2321/ENTPROD/ecommunications_enu1, 60, 60)
SessMgr ConnOpen 3 0000000552e95026:0 2014-01-30 01:05:31 6169: [SESSMGR] Virtual Host crmpr99a not found, treating as a physical host name
SisnTcpIp SisnSockDetail 4 0000000552e95026:0 2014-01-30 01:05:31 6169: [TCPIP-client] socket() opened descriptor = 14 from 10.25.24.44:38840 to 10.25.24.56:2321
SessMgr ConnOpen 3 0000000552e95026:0 2014-01-30 01:05:31 6169: [SMCONN] opened connection to siebelURL (siebel.TCPIP.None.None://crmpr99a:2321/ENTPROD/ecommunications_enu1)
SessMgr ConnOpen 3 0000000552e95026:0 2014-01-30 01:05:31 6169: [SMCONN] SISNAPI connection opened in 0.000832 secs
SisnTcpIp SisnSockDetail 4 0000000552e95026:0 2014-01-30 01:05:31 6169: [TCPIP-client] Send() descriptor = 14
SisnTcpIp SisnSockDetail 4 0000000552e95026:0 2014-01-30 01:05:31 6169: [TCPIP-client] Read() descriptor = 14

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.