Siebel Tools "Edit Web Layout" Gives Error " This editor requires Microsoft Internet Explorer version 5 to be installed. Failed to create empty document."
(Doc ID 1621920.1)
Last updated on APRIL 03, 2025
Applies to:
Siebel Tools - Version 8.1.1.10 [23021] to 8.1.1.11.4 [IP2013] [Release V8]Information in this document applies to any platform.
Relevance Check on 20-Oct-2017
Symptoms
On : 8.1.1.10 [23021] version, Configuration - Dev Env
Siebel Tools "Edit Web Layout" gives error when editing applet layout.
The Siebel Tools 8.1.1.10 SIA [23021] Windows 8 PC has IE10. When I try to edit an applet (Right-click > Edit Web Layout), it gives me an error about the IE version.
"This editor requires Microsoft Internet Explorer version 5 to be installed.
Failed to create empty document."
The server that it is installed on has IE10. Our user base has everything from IE8 - IE10.
I've tried adding IE 7, 8 and 9 to the Target Browser in the "Configuration Context" toolbar, but that doesn't seem to help.
Is there an easy fix or setting for this that I am missing?
Changes
Cause
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In this Document
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