Predefaulting Fields On A Replenishment Order (Doc ID 1621982.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Field Service - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Goal

When I click on Order button in Inventory > Inventory Locations > Replenish_Warehouse_location > Generate Orders.
In 'Pending Orders' tab, a Service Order with Type = Internal Order is created. It has correct order type,source and destination inventory attributes
at header and line level, for the right products and quantities:

Order Type = Internal Order
Priority = "Medium"
Source/Destination Inventory = based on inventory location relationships
Some Predefaults with constant values are populated.

But no other fields are populated. No Ship To address, contact, etc which would seem pretty basic and important for populating a mailing label.

Is there a data map or workflow process that is used to actually create the order record so that I can configure how order attributes are populated?
 

Solution

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