EAI XML Converter Method "XMLDocToIntObjHier" XML Parser Error - SBL-EAI-00247

(Doc ID 1624032.1)

Last updated on JANUARY 10, 2017

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.
***Checked for relevance on 16-JUL-2015***

Symptoms

When using the EAI XML Converter Business Service to convert an XML received by the external system into an Integration Object format, the following error was thrown:

ERROR:

The XML document cannot be converted to an XML hierarchy.(SBL-EAI-04110)

Fatal Error in XML Parser at line 1, column 40: Expected an element name(SBL-EAI-00247)

 

Cause

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