Home Page Calendar Applet does not work correctly when using Open UI

(Doc ID 1624934.1)

Last updated on OCTOBER 28, 2016

Applies to:

Siebel CRM - Version 8.2.2.4 SIA [23030] and later
Information in this document applies to any platform.

Symptoms

Every time the user clicks on an Activity in the HomePage Calendar, Siebel always open the last Activity scheduled for the day showed in the Homepage Calendar. If the user deletes all the existing Activities for the day and adds two new ones, regardless to which Activity the user clicks on HomePage Calendar, Siebel always show the Calendar Activity scheduled as last one.


The issue can be reproduced at will with the following steps:

1. Create Calendar Activity with description App1
2. Create another Calendar Activity with description App2 so that App2 is scheduled earlier than App1.
3. Navigate to Home page, then drill down in Calendar applet on App1: Activity App1 is opened – correct.
4. Navigate to Home page, then drill down in Calendar applet on App2: Activity App1 is opened – Incorrect, App2 should be opened.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms