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"Advanced Search" Fails with SBL-SRH-50051 Error In OpenUI (Doc ID 1625058.1)

Last updated on NOVEMBER 25, 2019

Applies to:

Siebel Advanced Search - Version 8.1.1.11 [IP2013] and later
Siebel CRM - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

In OpenUI, an 'Advanced Search' operation fails with below error:

Search results cannot be displayed because a search was not performed. Perform a search to display the search results.(SBL-SRH-50051)

For example:




Steps to Reproduce

The issue can be reproduced at will with the following steps:
1. Configure Siebel Search functionality for an OpenUI component: Siebel and Oracle Secure Enterprise Search (OSES or SES) are integrated.
2. Index some search categories.
3. Execute a Siebel Search operation.
4. Click the "Advanced Search" link, which is displayed in search results view.
5. The "Advanced Search" options are displayed; select some options, enter a keyword and then click "Go" button.
6. The SBL-SRH-50051 error is displayed.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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