Error while synchronizing Engineer's address change from CRM to ORS: MDS-00013 no metadata found for metadata object "/apps/SBL_ORS_INTRG/v1/DVM/SBL_MWM_LocationTimeZoneMapping.dvm"

(Doc ID 1625763.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel CRM Integration to Oracle Realtime Scheduler - Version SIA [23012] and later
Information in this document applies to any platform.


Siebel CRM 8.1.1.x + Siebel - ORS Connector 2.0.x + Oracle Resource Scheduler (ORS) 2.x

Address's Geocode validation integration process invoked upon engineer's address change by Siebel CRM.
In Siebel CRM the integration process is triggered by the connector's workflow process: "ORS Address Update Workflow", calling the "Upsert_Address" method of the Outbound Web Service: "AdminDataMgmtWebServiceSoap".
The integration process is a SOA Composite of the Siebel-ORS Connector, executed on the SOA server

The SOA BPEL integration process reports error  while performing data transformation, because of missing data values map (DVM):


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms