Error while synchronizing Engineer's address change from CRM to ORS: MDS-00013 no metadata found for metadata object "/apps/SBL_ORS_INTRG/v1/DVM/SBL_MWM_LocationTimeZoneMapping.dvm" (Doc ID 1625763.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM Integration to Oracle Realtime Scheduler - Version 8.1.1.8 SIA [23012] and later
Information in this document applies to any platform.

Symptoms

PRODUCT:
------------
Siebel CRM 8.1.1.x + Siebel - ORS Connector 2.0.x + Oracle Resource Scheduler (ORS) 2.x

FUNCTIONALITY:
-------------------
Address's Geocode validation integration process invoked upon engineer's address change by Siebel CRM.
In Siebel CRM the integration process is triggered by the connector's workflow process: "ORS Address Update Workflow", calling the "Upsert_Address" method of the Outbound Web Service: "AdminDataMgmtWebServiceSoap".
The integration process is a SOA Composite of the Siebel-ORS Connector, executed on the SOA server

ISSUE:
--------
The SOA BPEL integration process reports error  while performing data transformation, because of missing data values map (DVM):



Cause

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