Edit Web Layout for Base Mode Shows Blank For Mobile Applet (Doc ID 1625900.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

We experience the issue described in the following Bug:

Bug 17583422 : EDIT WEB LAYOUT FOR APPLET WEB TEMPLATE SHOWS BLANK LAYOUT WITHOUT ANY CONTROLS

Specifically, we try to edit the following (standard, not customized) Applet in Tools (by choosing Edit Web Template):

SHCE Service Activity Detail Form Applet - Mobile

This applet uses "Form Applet Mobile - Icon" web template for the Base mode. The Edit mode is fine. No controls are shown when editing the Base mode.

This is preventing us from developing and meeting our release schedule.

We are running on 8.1.1.11 with Patchset3.

Cause

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