Siebel: "OPatch failed with error code 73" when applying patchset (Doc ID 1626160.1)

Last updated on MAY 01, 2017

Applies to:

Siebel CRM Call Center - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

After upgrading from Siebel 8.1.1.2 to 8.1.1.11, when applying PATCHSET 4 on 8.1.1.11the following errors appear:

***********************************************
Inventory load failed... OPatch cannot load inventory for the given Oracle Home.
Possible causes are:
 Oracle Home dir. path does not exist in Central Inventory
 Oracle Home is a symbolic link
 Oracle Home inventory is corrupted
LsInventorySession failed: OracleHomeInventory gets null oracleHomeInfo

OPatch failed with error code 73
bash-4.2$
**********************************************

When running "opatch lsinventory", below error reported

"SEVERE:OUI-67073:LsInventorySession failed: OracleHomeInventory gets null oracleHomeInfo"

Cause

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