Drag and Drop Microsoft Outlook Email Messages into Siebel Open UI Does Not Work
Last updated on MARCH 02, 2017
Applies to:Siebel CRM - Version 18.104.22.168  and later
Information in this document applies to any platform.
- Users cannot drag and drop (DnD) email and email attachment from Outlook 2010 directly to Siebel Open UI. This issue does not occur with ActiveX (High Interactivity) client.
- Dragging an email to the desktop and then to Siebel works just fine, except when using 22.214.171.124 PS X in IE9, IE11 but it does work in Chrome and Firefox. Desktop is considered as a local file, drag and drop from local file to Siebel is supported.
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