Drag and Drop Microsoft Outlook Email Messages into Siebel Open UI Does Not Work
(Doc ID 1626945.1)
Last updated on NOVEMBER 18, 2020
Applies to:Siebel CRM - Version 22.214.171.124  and later
Information in this document applies to any platform.
- Users cannot drag and drop (DnD) email and email attachment from Outlook 2010 directly to Siebel Open UI. This issue does not occur with ActiveX (High Interactivity) client.
- Dragging an email to the desktop and then to Siebel works just fine, except when using 126.96.36.199 PS X in IE9, IE11 but it does work in Chrome and Firefox. Desktop is considered as a local file, drag and drop from local file to Siebel is supported.
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