Last updated on MARCH 02, 2017
Applies to:Siebel CRM - Version 220.127.116.11  and later
Information in this document applies to any platform.
- Users cannot drag and drop (DnD) email and email attachment from Outlook 2010 directly to Siebel Open UI. This issue does not occur with ActiveX (High Interactivity) client.
- Dragging an email to the desktop and then to Siebel works just fine, except when using 18.104.22.168 PS X in IE9, IE11 but it does work in Chrome and Firefox. Desktop is considered as a local file, drag and drop from local file to Siebel is supported.
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