My Oracle Support Banner

Siebel Call Center And Oracle Contact Center Anywhere Patch And Virtual CTI Driver (Doc ID 1627100.1)

Last updated on FEBRUARY 05, 2019

Applies to:

Siebel CTI - Version [21225] to [IP2013] [Release V8]
Information in this document applies to any platform.
We are running Siebel Call Center and Oracle Contact Center Anywhere Patch and utilizing the Virtual CTI Driver for CTI integration.

I have checked in the Siebel System Requirements and Supported Platforms Version 8.1, Rev. S Dated - July 2012 and it appears that Microsoft Windows 2003 is the only OS supported for this integration.

Is there any update to this OR any plans to offer support for the Virtual CTI driver on a newer platform (such as Windows 2008 Server)?


Supportability issue for Siebel 8.1.x and CCA CTI driver.





To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.