Siebel Call Center 8.1.1.4 And Oracle Contact Center Anywhere Patch 8.1.3.43 And Virtual CTI Driver (Doc ID 1627100.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CTI - Version 8.1.1.4 [21225] to 8.1.1.11.9 [IP2013] [Release V8]
Information in this document applies to any platform.
We are running Siebel Call Center 8.1.1.4 and Oracle Contact Center Anywhere Patch 8.1.3.43 and utilizing the Virtual CTI Driver for CTI integration.

I have checked in the Siebel System Requirements and Supported Platforms Version 8.1, Rev. S Dated - July 2012 and it appears that Microsoft Windows 2003 is the only OS supported for this integration.

Is there any update to this OR any plans to offer support for the Virtual CTI driver on a newer platform (such as Windows 2008 Server)?

Symptoms

Supportability issue for Siebel 8.1.x and CCA CTI driver.

 

Changes

 none

Cause

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