Export Hangs in IE8 with Siebel 18.104.22.168 HI Client
(Doc ID 1627129.1)
Last updated on SEPTEMBER 09, 2021
Applies to:Siebel Medical Sales - Version 22.214.171.124  and later
Siebel Tools - Version 126.96.36.199  and later
Information in this document applies to any platform.
*** Checked for currency on 30-Sept-2016 ***
When trying to export records using Siebel 188.8.131.52 High Interactivity with Internet Explorer 8, the Export hangs.
The issue is intermittent. Given a business component with 300,000 records, the Export may fail at 250,000 records one time, 80,000 records the next time or it may work, as expected.
The Export works using Open UI 184.108.40.206 under Internet Explorer (IE) 8.
1. Launch the Siebel Medical Sales application using Internet Explorer 8.
2. Go to Contacts > Contacts List.
3. Select Menu > Export with the following parameters:
Rows to Export: All Rows in Current Query
Columns to Export: All
Output Format: Tab Delimited Text File
4. Press the Next button.
Result: The Export may work or the Export may hang during the export of records.
The issue began occurring after upgrading from IE 6 to IE 8.
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