Export Hangs in IE8 with Siebel 188.8.131.52 HI Client
(Doc ID 1627129.1)
Last updated on FEBRUARY 07, 2019
Applies to:Siebel Medical Sales - Version 184.108.40.206  and later
Siebel Tools - Version 220.127.116.11  and later
Information in this document applies to any platform.
*** Checked for currency on 30-Sept-2016 ***
When trying to export records using Siebel 18.104.22.168 High Interactivity with Internet Explorer 8, the Export hangs.
The issue is intermittent. Given a business component with 300,000 records, the Export may fail at 250,000 records one time, 80,000 records the next time or it may work, as expected.
The Export works using Open UI 22.214.171.124 under Internet Explorer (IE) 8.
1. Launch the Siebel Medical Sales application using Internet Explorer 8.
2. Go to Contacts > Contacts List.
3. Select Menu > Export with the following parameters:
Rows to Export: All Rows in Current Query
Columns to Export: All
Output Format: Tab Delimited Text File
4. Press the Next button.
Result: The Export may work or the Export may hang during the export of records.
The issue began occurring after upgrading from IE 6 to IE 8.
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