Modify Asset When Attribute Removed From Class Generates Error SBL-ISS-00121: Extended Attribute - <attribute>; The Item can not be found (Doc ID 1628051.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.6 SIA [21233] and later
Information in this document applies to any platform.

Symptoms

The following error occurs when modifying an asset.

SBL-ISS-00121: Extended Attribute - IMAGINE_NUM_LLU; The Item can not be found

An product class has two attributes. A product is associated with this class and when the product is asseted, records are created for both attributes.

The class is then changed and one of the attributes removed. When the product asset is modified, the above error occurs, and is refering to the attribute that has been removed from the class.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms