EAI Siebel Adapter Upsert on Unix: SBL-UIF-00230 error while updating file attachment, if file name inclues non US-ASCII letters (Chinese, Cyrillic, Umlauts etc) (Doc ID 1628123.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Financial Services CRM - Version 8.0.0.9 SIA[20433] and later
Generic UNIX

Symptoms

An error is reported by EAI Siebel Adapter Upsert, while  updating file attachment with file name made of non-US-ASCCI characters (such as Chinese, Russian/Cyrillic, German Umlauts etc).

The error did not occur then the file attachment was inserted. It occurs only at update.

The error occurs only for Siebel Object Manager process (Siebel Client, EAI Object Manager, Workflow Process Manager etc) running by Siebel Application Server on Unix OS

The same file could be attached and updated using Siebel Client UI.

The sample EAI Siebel Adapter error traces are:

Cause

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