Open UI: Default Customer Dashboard Values Do Not Display (Doc ID 1628320.1)

Last updated on OCTOBER 05, 2015

Applies to:

Siebel CRM - Version 8.1.1.11 SIA [23030] and later
Information in this document applies to any platform.

Symptoms

 Under Open UI, the default Customer Dashboard values do not display.

STEPS
1. Launch the Customer Dashboard: Go to Application "View".
2. Select the "Open Customer Dashboard" option from the Menu under View.

Result: An empty Customer Dashboard displays (fields are blank); however, there is a drop down in the "Go To" field.
       

In previous versions of Siebel, the first row was displayed.

How can we configure the functionality to display a default records, as before?

Cause

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