In Open UI There is a Delay When Navigating Between Screens and Views (Doc ID 1629507.1)

Last updated on JANUARY 05, 2017

Applies to:

Siebel Call Center - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

In Open UI there is a delay when navigating between Screens and Views.

Reproduction Steps:

1. Open the application in Open UI.
2. Open the "Administration - Products" Screen.
3. Navigate to Opportunities Screen.

Result:
Users see delays in the display of the new Screens when trying to navigate between screens\views.

It appears in the UI that the list applet on the view that is being navigated from has been removed. You can also see that the screen tabs for both Screens (i.e., Screen Navigating From and Screen Navigating To) are highlighted at the same time and both look active.

Changes

 

Cause

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