'Misspelled' Word In Spell Check Applet In Siebel 8.1.1.10 Open UI Application. (Doc ID 1631605.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.
n Siebel 8.1.1.10 open UI, for spell check feature, we can see that the word 'Misspelled' is getting added with the wrongly spelled word in the Spell Check applet.
This is different from the way it was in HI application where the wrongly spelled word was shown in red colour.

Please refer the attached screen shots for the same.

Please confirm whether this is an Open UI feature and whether there is any way to remove this 'Misspelled' word from the spell check applet in Open UI and show the wrongly spelled word with just a colour change, the same way as in HI application.

Symptoms

 Once the "Siebel" check spell gets invoked on "Send" of email, the 'misspelled' word is prefixed to any wrongly spelled word inside the Check Spell applet.
But as the email text and 'misspelled' prefix are of the same color, user have hard time finding which word is wrong to make a decision to change/keep the spelling.
This hampers the productivity of our agents.

We are looking for ways so that 'misspelled' prefix and the wrongly spelled word can be shown in a different color - when "Siebel" check spell applet is invoked - so that user can quickly understand the suggested correction and make decision.

Changes

 none

Cause

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