Open UI: Fields Are Not Shown Correctly In The Applet
Last updated on APRIL 11, 2017
Applies to:Siebel CRM - Version 220.127.116.11  and later
Information in this document applies to any platform.
The customer has upgraded from Siebel version 18.104.22.168 to version 22.214.171.124 SIA  in OpenUI mode. He is using Firefox 27.0.1 and also IE 10 as browsers.
He has noticed that some fields in some applets are not showed correctly, i.e. the problem is that the space between the fields and also the field width isn't adjusted, they are aligned incorrectly.
This is happening in OpenUI mode although in Siebel Tools everything is fine. In Siebel Tools the fields and the space between them are shown correctly and also the field width is aligned. The issue is happening in many applets.
The issue does not occur in Siebel High Interactivity (HI) mode.
1. Login to Siebel Application.
2. Navigate to Site Map > Accounts > My Accounts.
3. Look at the "SIS Account Entry Applet".
4. You will notice that the fields for "Account" name and "Address" are not aligned correctly.
This uneven alignment in the detail applet is a big usability issue for the customer. How to get the controls evenly spaced in OpenUI?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms