Last updated on JANUARY 10, 2016
Applies to:Siebel Loyalty Engine - Version 188.8.131.52 SIA  to 184.108.40.206 SIA  [Release V8]
Information in this document applies to any platform.
Customer was using Loyalty 220.127.116.11 and the web service ProcessExternalOrderTxn.
Customer noted that intermittently the web service would return an empty message.
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