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Database Extract Fails After Upgrade with Error Message SBL-DCK-52067 and SBL-GEN-10109 (Doc ID 1635162.1)

Last updated on FEBRUARY 03, 2022

Applies to:

Siebel Remote - Version 8.1 [21039] and later
Siebel CRM - Version 8.1 [21039] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11 SIA [23030] version, Remote / Replication / Anywhere

When attempting to Extract the db for remote clients, the following errors occur.

ERROR
----------------------
SBL-SMI-00077: Component error, see the trace file for more information

SBL-GEN-10109: Error loading specified DLL or shared object library

An error occurred loading encryption subsystem. Please check for more detailed errors from encryption subsystem in this log file

SBL-DCK-52067: An error occurred loading encryption subsystem. Please check for more detailed errors from encryption subsystem in this log file


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create some encrypted columns on Siebel base tables
2. Upgrade from 8.1.1.9 to 8.1.1.11 for instance
3. Run GenNewDB
4. Run Database Extract (DbXtract)


Changes

 Upgraded Siebel application from 8.1.1.9 to 8.1.1.11 version.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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