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Multiple Pick Tickets Created for the Same Order (Doc ID 1635813.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel Field Service - Version 8.1.1.5 SIA [21229] and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
---------------
Multiple pick tickets created for the line items of the same sales order.

STEPS
---------------
The issue can be reproduced with the following steps:
1. Log into the application
2. Create a Sales order
3. add line items
4. Do fullfillment

For the same order's different line items pick tickets generated differently.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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