The Applet Menus Still Show Ctrl+N As Shortcut For New Record In OpenUI (Doc ID 1636321.1)

Last updated on DECEMBER 07, 2016

Applies to:

Siebel Tools - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

Statement of Issue:
-------------------
According postings in support web, the ctrl+n shortcut will open up chrome new window rather than creating a new record in an applet for OpenUI applications.
The alternative is to use ctrl+alt+n.
But this hasn't been update on the Applet - Menu - New Record.
It still shows Ctrl+N as the shortcut.

How do we change this?

Environment:
-------------------
8.1.1.11 SIA [23030] only in Chrome

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms