"Failed to load the JVM Dll" Error after installing Java 7 on Windows
(Doc ID 1636467.1)
Last updated on FEBRUARY 06, 2019
Applies to:Siebel CRM - Version 15.0 [IP2015] and later
Information in this document applies to any platform.
Following Error can be observed Siebel Application calling a Java Business Service (such as "EAI JMS Transport")
operating on the 64-bit WIndows OS, AFTER migration of Java Run-time (JRE) from version 6 to version 7.
The error occurs, disregarding that path to DLL library of the Java Virtual Machine to the 32-bit JRE 7 is correct <JRE_HOME>\jre7\bin\client\jvm.dll (e.g. the "C:\Program Files (x86)\Java\jre7\client" one)
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