Cannot Start Siebel Server After Siebel Patch

(Doc ID 1636956.1)

Last updated on OCTOBER 21, 2015

Applies to:

Siebel Financial Services CRM - Version [23030] and later
Information in this document applies to any platform.


On : SIA [23030] version, Installation

When attempting to start the Siebel Server
the following error occurs.

 Error: versions of installed components do not match (wanted version:, actual version: ENU )

The issue can be reproduced at will with the following steps:
1. Install Siebel fix pack to existing Siebel environment
2. Run and then the start_server script to start the Siebel Server

The issue has the following business impact:
Due to this issue, the Siebel Server cannot be started


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