OBIEE Integration In OpenUI Fails - Blank Frame (Doc ID 1639596.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.
Checked for Relevance on **Oct 12th 2015**

Symptoms

On : 8.1.1.10 [23021] version, Configuration - General OUI

ACTUAL BEHAVIOR
---------------
The customer  applied the fix described in 1553054.1 to our environments and bounced the Siebel servers afterwards. In DEV (http access, single Siebel server in enterprise and on host) the fix worked without problem.

Iin TEST (https access, three Siebel server in enterprise and on host) the phenomenon still occurs - for Firefox, OBIEE views are displayed correctly in IE8.
Note that the OUI swt file has been replaced with the WEBTEMPL swt file as per recommendation for every Siebel server in the TEST enterprise.

EXPECTED BEHAVIOR
-----------------------
In the TEST environment should also work fine same as DEV environment.



Cause

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