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The Browser Script Code For DeleteRecord Method Is Not Working In OpenUI. (Doc ID 1639907.1)

Last updated on SEPTEMBER 26, 2018

Applies to:

Siebel Call Center - Version 8.1.1.11 SIA [23030] and later
Information in this document applies to any platform.

Symptoms

ISSUE CLARIFICATION
====================

PROBLEM DESCRIPTION
--------------------------------------
Customer using openUI and DeleteRecord in browser script. It is not working.

BUSINESS IMPACT
-----------------------------
Not given

SEQUENCE OF STEPS
--------------------------------
Not given.
 
WHAT IS WORKING
---------------------------
Nothing

ERROR MESSAGES/EXPECTED BEHAVIOR
----------------------------------------------------------
Expected behavior is that DeleteRecord should work in OpenUI.

ENVIRONMENT
-----------------------
The current version used: 8.1.1.11. Issue occurs with customize .srf.

Cause

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In this Document
Symptoms
Cause
Solution


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