OpenUI: When Selecting Multiple Records In List Applet Other Text Is Also Highlighted (Doc ID 1640183.1)

Last updated on OCTOBER 16, 2015

Applies to:

Siebel CRM - Version 8.1.1.9 [23016] to 8.1.1.11.16 [IP2013] [Release V8]
Information in this document applies to any platform.

Symptoms

When selecting multiple records in a list applet all the text in Siebel application is highlighted in blue, this can be reproduced at will with the following steps:

  1. Log in Siebel Callcenter application with Firefox or IE9/10
  2. Navigate to Contacts --> My Contacts
  3. Try to select multiple records by using the Shift key
  4. All the text in Siebel application is highlighted in blue and the select records in yellow

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms