Siebel CRM : Issue With Executing A Query On The Pick Applet. (Doc ID 1643021.1)

Last updated on DECEMBER 07, 2015

Applies to:

Siebel CRM - Version 8.1.1 [21112] and later
Information in this document applies to any platform.

Symptoms

ISSUE
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Customer has an issue related to the following operation on the pick applet. - unexpected search spec happens when querying on the pick applet.

* This issue happens on Windows 7 only of client's operating system.(Windows XP is ok.)



BUSINESS IMPACT
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Due to this issue, users are unable to do proper search on pick appet.

SEQUENCE OF STEPS
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Steps to replicate the issue:

1. On any pick applet
2. An user input search character with Korean Language like "가나다" on the "PopupQuerySrchspec" of control,
3. Click the "Go" button of "PopupQueryExecute" to query when flickering the cursor on the last Korean Character.
4. After that, disappeared last character like "가나" or sometimes make character order changes like "나가"
5. As a result of this issue, unexpected search spec happens when querying on the pick applet.

ERROR MESSAGES/EXPECTED BEHAVIOR
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No error message

Cause

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